Corporate social responsibility (CSR) is a business model in which a company is accountable to itself, its stakeholders, and the public for its social and environmental impact. It goes beyond profit to include ethical, social, and environmental goals.

CSR activities include sustainable sourcing, community engagement, philanthropy, fair labour practices, and environmental stewardship. It can improve brand reputation, attract talent, and reduce risk, though critics warn against greenwashing. Reporting frameworks include the Global Reporting Initiative and ESG standards.

Key points

• Accountability beyond profit
• Includes social and environmental goals
• Improves reputation and reduces risk
• Governed by ESG and reporting frameworks